Grok is a card game based on Nonviolent Communication (CNV), also known as Empathic Communication. The approach was developed by the American psychologist Marshall Rosenberg. There are 75 feeling cards and 75 needs cards and many different ways to play. Nonviolent Communication is a process of continuous research that supports the establishment of partnership and cooperative relationships in which effective and empathic communication predominates.
In the event of a dispute concerning an online purchase or a service provided by A Ponte – Europe that is not resolved after contacting our customer service (firstname.lastname@example.org), any customer has the option of requesting the use of mediation, within a maximum period of one year from the date of the written complaint, through registered post with acknowledgment of receipt to A Ponte – Europe. The contact details of the mediator are: Bayonne Médiation, 32 rue du Hameau, 64200 Biarritz, France (www.bayonne-mediation.com).
Payments are made by STRIPE, a third-party company specializing in the security of electronic payments. In addition to accepting multiple cards, STRIPE keeps your information secure. When you send a payment through STRIPE, the seller does not have access to your financial details, such as your credit card number, social security number or bank details.